Having an accident – and a claim to register – is always a hassle; we know this. We have therefore done our utmost to make registering and managing claims with us as easy and fast as possible Click one of the images below to learn how to easily register a claim with us – if in doubt, or you need our assistance, you can always call 8004 742
Having a Claim?
We will do our best to ease claim process by making your engagement with us as simple and hassle-free as far as possible.
You need to get the following documents:
The police must give you the final Police report for the accident (document #1)
…and then you need to get a copy of both sides of your car registration (document #2) and a copy of both sides of your driver’s license (document #3)
Once you have arranged the documents, you can register a claim and get a repair approval by doing any one of the following:
and upload the documents; we’ll get back to you right away
Visit our office at Dubai or Abu Dhabi with the documents. Alternatively, you can call our Toll Free Number 8004742 or +971 4 2224045 (Dubai) or +971 2 6769466(Abu Dhabi) for further assistance.
We at QIC UAE appreciate that the effectiveness of an insurance policy lies in its ability to respond promptly with eligible indemnity to any admissible claim reported under the policy.
It is our endeavour to deliver high quality claims services to our valued clientele by ensuring that the Insured’s reported losses are dealt with swiftly as per the terms and conditions of the policy and settlement of claims made within a reasonable time.
We have a highly qualified, experienced and dedicated claims team capable of handling all types of claims, from the routine workmen compensation claims to the highly complex energy insurance claims, enabling us to ensure an efficient claims processing and timely settlement service.”
Having a claim?
We will do our best to ease your frustration by making your engagement with us as simple and hassle-free as possible
Please follow any one of the following procedures:
Upon submission of all documents (as mentioned below) we will open a claim file
In the event of an Inpatient Medical and Curtailment claim, please contact our 24 Hour Claims Assistance Company Neuron at +971 4382 3600 before QIC’s approval
Please contact our 24 Hour Claims Assistance Company Neuron at +971 4382 3600 within 48 hours of admission for in-patient treatment (outside Qatar) or in the event of an emergency repatriation due to death of the insured
An immediate written notification of cancellation of journey must be provided to the Tour Operator/ Travel Agent/Accommodation and Transport provider on the occurrence of circumstances giving rise to such a claim
Notification of curtailment of the onward journey must be provided to our 24 Hour Assistance Company Neuron at +971 4382 3600 prior to departing for the return trip
On discovery of loss of or damage to baggage during transit, the incident must be reported immediately to the carrier (e.g. airline) and a written report A Property Irregularity Report must be obtained. For all other losses, please report the incident to local police within 24 hours of discovery and obtain written report
On discovery of loss of Passport, please notify the incident immediately at your nearest Embassy and obtain a written report.
The insured must check in at the International Rail Terminal Port or at the Airport according to the official itinerary supplied and/or obtain either of the following:
Tel: +971 4 2224045
Fax: +971 4 2238974