Effective January 01 2022 our revised office working week will be from Monday to Friday : 8am to 5pm. Saturday and Sunday : Holiday

يرجى ملاحظة أنه تم تغيير مواعيد العمل لدينا بداية من تاريخ 01 يناير 2022 من الاثنين الى الجمعة من الساعة 8 صباحا حتى الساعة 5 مساءا, السبت والأحد عطلة

Medical Insurance

Medical Insurance

Whether it is for Groups in a corporate setting or an SME, who prefers the benefit of dealing with a transparent and trustworthy insurance partner, our wealth of experience in Medical insurance, dedicated claims handlers and Relationship managers, allows us to assess and respond to inquiries in a thoughtful and carefully considered manner.

Our well experienced representatives carefully customise plans to your specific needs, with an emphasis on building long-term relationships/partnerships.

Whatever may be the size of your business, we offer a range of medical insurance plans and healthcare solutions to suit your requirements.

Benefits we offer:

  • International, regional and local healthcare plans ranging from basic to fully comprehensive.
  • Network of hospitals, clinics and pharmacies for treatment throughout the Gulf. A Worldwide network of hospitals may also be arranged for frequent travellers
  • Our plans are in line with and are approved by the local regulators like the Dubai Health Authority (DHA) and the Health Authority of Abu Dhabi (HAAD) in the Emirate of Abu Dhabi.
  • Our team of underwriters offers products with competitive premiums and our experienced claims officers ensure to settle claims in a swift and hassle-free manner.
  • Our specialised team of dedicated relationship managers manage client requirements during the contractual period.

Write to us at healthinsurance@qici.com.qa for getting customised healthcare solutions to suit your requirements.


iPROMeS is the DHA’s official complaint system in regards to Health Insurance. The acronym iPROMeS stands for ‘Insurance Partner Relations Opinion Management System’. It provides an opportunity for members to give feedback, complaints, suggestions or complements to service providers and the DHA.

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Any feedback, complaints, suggestions or complements to service providers and the DHA Click here

Participating Insurer(PI)

Qatar Insurance Company UAE (QIC UAE) has been awarded the Participating Insurer (PI) license by Dubai Health Insurance Corporation (DHIC) with effect from January 01, 2022 to cater to the medical insurance requirements of the LSB segment.

DHIC introduced the EBP plan with the vision of extending quality and affordable healthcare to all class of residents in Dubai including the LSB segment.

The Essential Benefits Plan (EBP) is the minimal level of health insurance cover that residents of Dubai are required to meet or exceed under the Health Insurance Law (No 11 of 2013). The mandatory Health Insurance for the LSB segment is intended to provide quality and affordable medical insurance to residents falling under the low salary band segment drawing salary of less than or equal to AED 4,000/- per month.

Only selected Insurers are allowed to sell this EBP plan for the LSB segment. QIC is proud to mention that we are one among the 16 PI (Participating Insurer) companies in the UAE that can offer the Essential Benefit Plan (EBP).

In line with the DHA requirements, QIC offers EBP plans for Domestic Workers, Individual Dependents and Elderly Parents. Also, tailor made enhanced EBP plans are offered for group schemes with NAS as our TPA.

We are delighted to be part of the initiative put forward by the visionary leaders of Dubai and are committed to deliver our best services to the community.

Network List: Click here

For any further assistance, reach out to our customer service contact centre on 800 4 742